{{ __('CRM Settings') }}

{{-- AI behaviour (keys live in Integrations) --}}

{{ __('AI behaviour') }}

{{ __('Enable knowledge base (RAG)') }}

{{ __('KB results (top-K)') }}

{{ __('How many knowledge chunks the AI retrieves per reply.') }}

{{-- Widget --}}

{{ __('Web chat widget') }}

{{ __('Branding text') }}

{{ __('Allowed origins') }}

{{ __('One per line. Supports * and .domain.com wildcards.') }}

{{-- Ops --}}

{{ __('Operations') }}

{{ __('Auto-resolve after (days)') }}

{{ __('Conversations with no activity for this many days are closed automatically. 0 = off.') }}

{{ __('Agent visibility') }} {{ __('See all conversations') }} {{ __('Only assigned / unassigned') }}

{{ __('Administrators always see every conversation.') }}

{{ __('Let AI answer support tickets (off by default)') }}

{{-- The "Welcome tour steps" editor that used to sit here was removed: the steps were saved and nothing ever played them back. Onboarding sequences are built for real in Automations, which has a welcome_tour node. --}}

{{ __('Onboarding') }}

{{ __('Welcome sequences are built in Automations — start a flow with the Welcome tour step to greet new contacts.') }}

{{ __('Automations') }}